Service Engineer – Workshop (After Sales Service & Repair)

Colombo 10, Sri Lanka

Key Responsibilities:

·       Carry out troubleshooting, diagnostics, servicing, repairs, and overhauls of diesel generators, HVAC systems, industrial laundry equipment, and other engineering products within the workshop.

·       Perform preventive and corrective maintenance in accordance with manufacturer specifications and company quality standards.

·       Inspect equipment, identify faults, and recommend appropriate repair solutions.

·       Prepare technical service reports, repair estimates, and workshop documentation.

·       Ensure all workshop jobs are completed efficiently while maintaining high standards of workmanship and safety.

·       Coordinate with the Manager – After Sales Service & Workshop to ensure timely completion of repair work.

·       Maintain workshop tools, equipment, and housekeeping in line with company procedures.

·       Provide technical support to field service engineers and attend customer sites when required.

·       Ensure compliance with company policies, safety regulations, and quality management procedures.

Requirements:

·       Bachelor’s Degree, Higher National Diploma (HND), NVQ Level 6/7, or Diploma in Mechanical, Electrical, Mechatronics, or a related Engineering discipline.

·       Minimum 2–3 years of experience in workshop repairs, maintenance, or after-sales service of industrial equipment.

·       Experience with Diesel Generators, HVAC Systems, Industrial Laundry Equipment, Pumps, Compressors, or   similar industrial machinery will be a distinct advantage.

·       Strong diagnostic and troubleshooting skills.

·       Ability to interpret technical drawings, wiring diagrams, and service manuals.

·       Good communication, reporting, and customer service skills.

·       Ability to work independently and collaboratively within a team.

·       A valid Sri Lankan driving licence will be an added advantage.

 Why Join Nativeway?

·       Opportunity to work with globally recognized engineering brands.

·       Continuous technical training and professional development.

·       Attractive remuneration package with career growth opportunities.

·       Dynamic and supportive work environment.

·       Exposure to diverse engineering projects across multiple industries.

 Location: Sapugaskanda

Employment Type: Full-time