Service Coordinator

Colombo 10, Sri Lanka

NativeWay (Pvt) Ltd is Sri Lanka’s most trusted leader in comprehensive integrated engineering solutions. NativeWay is now embarking on an aggressive strategy of expansion in order to better serve a diverse spectrum of esteemed clientele built up over the past seven decades, which currently comprise of respected leaders in construction, health, hospitality, apparels and textiles sectors. NativeWay is an ISO 9001 certified company registered as an EM1 contractor for Diesel Generators and MVAC with Sri Lanka Construction Industry Development Authority (CIDA).


Job Role

We are looking for young, competent, and committed individual to a play a dynamic role as Service Coordinator. You will be mainly responsible: for

 ·        ​Efficiently assign daily job tasks to technicians based on workload, priority, and technician availability and communicate with technicians regarding their assigned tasks, schedule changes, and any special instructions or requirements.

·         Handling Vehicle Fleet with maintenance, documentation and log records.

·         Preparation of quotations for repairs, services, and annual maintenance contracts.

·         Planning and executing the daily plan/schedule with the team.

·         Responsible for local purchase requisition and parts return requisition.

·         Plan and manage the welfare requirements of the technical staff.

·         Handling Vehicle Fleet with maintenance, documentation and log records.

·         Review and verify timesheets and attendance records to ensure accuracy and compliance with company policies and procedures.

·         Enter overtime hours, including overtime rates and approvals, into the ERP system in a timely and accurate manner.


Skills & Qualifications

·        Age between 25 – 40 Years. Male candidates are preferred.

·        Technical educational qualification, HND, HNDE, ITI in Mechanical/Electrical Engineering or equivalent

·   ​      Minimum 02-03 year’s hands on working experience in Diesel Power Generators or similar Industrial Engines is a must

·        Sound knowledge of industrial and marine engines would be an advantage. (Perkins, Cummins, Mitsubishi and Doosan)

·        Fluent in English/Sinhala (Speaking and Writing).

·        Possess sound IT literacy.

·        Ability to travel island wide to generate new services.

·        Ability to work under pressure with minimum supervision.

·        Ability to work methodologically and meet deadlines.

·        Good leadership/ interpersonal skills


The chosen applicant will be exposed to an environment conducive to career development. An attractive remuneration package with other fringe benefits in keeping with ability and experience will be offered.